Lawyers representing clients in divorce and custody matters need to know the law and legal processes. Often, however, they must also possess the skills of a therapist, mediator, parent, teacher and coach to effectively represent and manage the most challenging clients. What is the best response to clients who want to spend thousands of dollars of billable time fighting over a potted plant, a television or kitchen utensils? How can lawyers determine a client's motivations when there are allegations of substance abuse or neglect? This workshop will allow the presenters and participants to share some memorable moments and identify key strategies for successfully navigating this challenging terrain.

Mary Ferriter, JD, MPA, Esdaile, Barrett, Jacobs & Mone, Boston, MA
Samuel J. Ferrara, JD, Abrams Fensterman et al, Lake Success and New York, NY
David Medoff, PhD, Suffolk University, Boston, MA